Privacy Policy

Privacy Policy

Welcome to LushLift (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined below.

1. Information We Collect

When you visit our store, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Shipping & billing address
  • Phone number
  • Payment details
  • Order history

Device Information

  • IP address
  • Browser type
  • Device type
  • Time zone
  • Cookies and browsing behavior

2. How We Use Your Information

We use your information to:

  • Process and ship orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and shopping experience
  • Prevent fraud or unauthorized activity
  • Send marketing emails or SMS (only if you opt in)

3. Payments

All payments are securely processed through trusted third-party payment providers. We do not store your full payment information on our servers.

4. Cookies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze traffic and performance
  • Personalize your experience

You can disable cookies through your browser settings at any time.

5. Sharing Your Information

We may share your information with trusted service providers such as:

  • Payment processors
  • Shipping partners
  • Marketing platforms
  • Analytics providers

We never sell your personal information to third parties.

6. Marketing Communications

If you subscribe to our emails or SMS marketing, you may receive:

  • Promotions
  • Product launches
  • Discounts
  • Brand updates

You can unsubscribe at any time using the link provided in our emails or by replying STOP to SMS messages.

7. Data Retention

We retain your information for as long as necessary to:

  • Fulfill orders
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent

To make a request, contact us at:
lovelushlift@gmail.com

9. Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

11. Children’s Privacy

Our products and services are not intended for children under 13. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

LushLift
Email: lovelushlift@gmail.com
Website: https://lushlift.co.za/